Samsung SDS America · Enterprise Remote Collaboration

3.5 Years of Proven
U.S. Remote Partnership

MSoftech's founding team spent 3.5 years embedded in Samsung SDS America projects — working 100% remotely across U.S. time zones with text-based async collaboration. This isn't a claim. It's a track record.

3.5
Years of Collaboration
100%
Text-Based Remote
EST
U.S. Time Zone Aligned
Overview

Project Background

MSoftech's CTO and CEO both worked on Samsung SDS America projects for 3.5 years — fully remote, fully async, fully text-based. Every requirement, every review, every decision was handled through structured documentation and collaboration tools, not real-time meetings.

This experience became the foundation of MSoftech's pair collaboration model and document-centered delivery methodology. The operational practices proven at Samsung SDS America — daily deployments, ticket-driven workflows, timezone-leveraged development cycles — are now core to every MSoftech engagement.

Client
Samsung SDS America
Duration
3.5 Years
Work Model
100% Remote · Async · Text-Based
Timezone
EST (U.S. Eastern Standard Time)
Workflow

How We Worked

The timezone difference wasn't a limitation — it was a design element. While the U.S. team slept, MSoftech shipped. Every morning, progress was already waiting. The project moved 24 hours a day.

U.S. Business Hours
Collect & Organize Requests
The U.S. team reviews delivered results, logs change requests and feedback in JIRA tickets, and organizes priorities before end of day.
After U.S. Hours (KST Daytime)
Build & Deploy
MSoftech works through organized requests, implements changes, commits code, and deploys results to the staging environment — all before the U.S. team wakes up.
Next U.S. Morning
Review & Close
The U.S. team arrives to find completed work already deployed. No issues → close ticket. Minor fix needed → add comment. Urgent → Slack for immediate resolution.
Daily
4-Hour Overlap
U.S. morning hours
Real-time availability during U.S. morning hours for urgent questions, screen sharing, and quick decision-making. Enough overlap for synchronous communication when needed.
On Demand
8-Hour Full Coverage
Release · Incidents · Milestones
Full U.S. business hours coverage for releases, incident response, and critical milestones. The assumption that 'remote means slow response' gets disproven.
Tools

Collaboration Stack

Every decision was documented. Every request was tracked. Every change was auditable. No 'what did we agree on?' disputes — the tools enforced transparency by design.

JIRA
Ticket-driven workflow. Every request logged with requester, timestamp, screenshots. Full audit trail.
Confluence
Shared documentation. Specs, requirements, and design docs co-edited in real time. Single source of truth.
Slack
Text-based communication. Threaded discussions, file sharing, code blocks. Every conversation recorded.
Daily Reports
English development reports emailed daily. Completed items, in-progress, tomorrow's plan, and ticket status updates.
Proven Track Record

What This Proves

3.5 years of Samsung SDS America collaboration isn't just experience — it's verified proof that MSoftech can deliver enterprise-grade work across U.S. time zones, fully remote, with zero friction.

01
U.S. Timezone Fluency
Not adapting to U.S. hours for the first time — already operated in EST for 3.5 years. The workflow is second nature, not an experiment.
02
Enterprise-Grade Process
Samsung's standards for documentation, code review, deployment, and change management are embedded in MSoftech's DNA — not learned from a blog post.
03
Async-First Communication
100% text-based collaboration means every decision has a paper trail. No 'he said / she said' — just documented facts in JIRA, Confluence, and Slack.
Reference

Verified Reference Available

Texas-Based Former Colleague
A former colleague who worked directly with MSoftech's team at Samsung SDS America for 3.5 years — now based in Texas — is available for reference calls. This is not a written testimonial. It's a live conversation with someone who experienced our work firsthand.